San Antonio Business Journal June 5, 1992 SECTION: Vol 6; No 20; Sec 1; pg 1 LENGTH: 1325 words HEADLINE: Express Cash Building Pawnshop Empire BYLINE: Sanford DATELINE: San Antonio; TX; US BODY: Texas could be witnessing the birth of the "new pawnshop," according to some industry experts. There are currently four publicly traded pawnshop chains based in Texas and one in Colorado, operating a total of close to 300 stores. These companies are creating chains of pawnshops closer in appearance to Stop-N-Go stores than stereotypical run-down, burglar-barred pawnshops. San Antonio-based Express Cash International Inc. is among those five firms, and it has maintained a steady, rapid growth since its initial public offering in 1990. Company President Charles Barrett Jr. says the 18-shop firm expects to have more than 30 stores in operation by Jan. 31, 1994, the end of its fiscal year. According to Barrett, the company may start opening stores outside of Texas next year. The firm currently operates shops in San Antonio, Houston, Seguin and Laredo. Express Cash opened its first Laredo store this week and expects to open two more Texas stores by Jan. 31, 1993. After obtaining $ 4 million in private financing in December 1991, Express Cash began purchasing stores from existing pawn companies, boosting its total number of pawnshops from nine to 18. So far, the company has demonstrated financial stability, reporting net income of $ 54,352, or 4 cents per share, on revenues of $ 7.1 million for the fiscal year ended Jan. 31, 1992. That compares with a net income of $ 60,492, or 8 cents per share, on revenues of $ 5.7 million for the previous fiscal year. Express Cash trades on the NASDAQ market under the symbol "XPRS" and is listed on the Boston and Pacific Stock Exchanges under the symbol "XPC." Pawnshop chains such as Express Cash are emerging to serve the financial needs of people who frequently are overlooked by financial institutions, say industry observers. Pawnshops lend money on pledged tangible property and sell those items which are forfeited when a borrower cannot pay back the loan. The shop charges a PAGE 9 San Antonio Business Journal, June 5, 1992 rate on each loan ranging from a little more than 10 percent to almost 250 percent per annum. "Pawnshops are serving a broader spectrum of society," says John Boyd, executive vice president of the Texas Pawnbrokers Association. "People have this misconception only lower-class people use pawnshops. Right now, it's not the case. "The lower-class people and the middle-class people go there for loans because it seems like there's no other place for the average working person to go." Indeed, the number of pawnshops in Texas has more than tripled over the last 20 years, according to data from the Texas Pawnbrokers Association. According to Dennis Van Zelfden, an analyst with Rauscher Pierce Refsnes Inc. in Dallas, all five of the nation's publicly traded pawnshop companies are getting in on the ground floor of what promises to be an ongoing consolidation of the industry. Chain pawnshop firms, especially publicly traded ones, are currently expanding because their financing and professional management give them the advantage over the mom-and-pop stores that comprise the majority of the industry. And financial analysts say there is room for growth, since the pawnshop industry is extremely fragmented. According to Van Zelfden, less than 4 percent of the nation's estimated 10,000 pawnshops are controlled by major chains. Even Texas, where four of the five public pawn firms are based, has only 20 percent of its pawnshops owned by public companies. Barrett says that pawn chains have the same attraction to consumers as other types of chain stores do. "It's the same as the chain restaurant concept: you know what to expect when you deal with the company wherever you deal with the company," he adds. Barrett maintains that the Express Pawn stores, like the stores of other publicly traded pawnshop chains, create a better public image for the pawn industry by turning some negative public perceptions on their ear. The company's Express Pawn stores are well-lit and feature prominent colorful signage; they look more like convenience stores than traditional pawnshops. Instead of burglar bars, the stores feature roll-down steel shutters, not visible during daylight hours, on their windows. Barrett says, to his knowledge, Express Cash is the only pawnshop chain to use security shutters and provide uniforms for its employees. "I like the way their stores are run," says John Payne, chairman of Arlington, Texas-based First Cash Inc. "I've been in them, and the appearance of the stores and the service there are a credit to the industry." PAGE 10 San Antonio Business Journal, June 5, 1992 According to Barrett, Express Pawn also attempts to appeal to female customers by employing women at each of its shops, featuring well-lit parking and an appealing color scheme. Van Zelfden says the improved image of publicly traded pawnshops pays off in terms of revenues. "The overall game plan is to make the customer feel better," says Van Zelfden. "I think modern retail techniques are making pawnshops more appealing to the general population, especially to people who might have been reluctant to buy something there or get a loan there at one time." Barrett says Express Cash is also mulling the opening of a 25,000-square-foot "superstore" pawnshop which could be departmentalized like a retail store and staffed by specialized salespeople. Barrett says the firm has no immediate plans to do so, but maintains the superstore idea is under consideration. Stanley Rosenberg, chairman of Express Cash, and Barrett began the firm with other local investors in 1988 by purchasing two local pawnshops. The company, then called Express Cash of America Inc., opened five additional locations in San Antonio during the following year. The corporation made a $ 6.9 million stock offering during the fall of 1990, and prior to the offering reincorporated under the name Express Cash International. Rosenberg is also a founder and serves of counsel with the local law firm Oppenheimer, Rosenberg & Kelleher. Prior to the Express Cash's public offering, Barrett and Rosenberg were involved in the bankrupt River City Fair Inc., a San Antonio restaurant and entertainment complex. The company, co-owned and co-founded by Rosenberg, filed Chapter 11 reorganization in 1990. Barrett was secretary of the company. "After the demise of the real estate market, I was looking for a business without real estate dependency," Barrett says. While the company is currently well-positioned, it still has its work cut out for it, according to Van Zelfden. Express Cash's late entrance into the market compared to Cash America means Cash America has a head start in number of stores. Cash America, the pioneer public pawn chain, operates 186 stores in the United States and United Kingdom. EZCORP Inc., which operates 82 shops, and 23-store First Cash Inc. also have a lead on Express Cash in the number of stores each operates. Van Zelfden says the biggest challenge facing Express Cash is growing quickly enough to keep up with the rest of the publicly traded chains while not overextending itself. "Express Cash just got a later start," Van Zelfden says. "The biggest challenge for them is going to be keeping up while managing their growth." PAGE 11 San Antonio Business Journal, June 5, 1992 Despite the chains' attempt to make the industry more presentable, pawnshops do retain a negative image in some circles. Some community activists have criticized the pawn industry, alleging it exploits poor people by charging exorbitant interest on loans. Another frequently raised complaint is that pawnshops can become mediums for stolen merchandise. "It's tough to bring those people over," says First Cash's Payne. "A lot of the people who don't like pawnshops have been raised with that attitude." Barrett, however, contends that Express Cash has a positive impact on the city as an employer and generator of economic growth. "We feel we've created some economic movement," Barrett says. "We now have 120 employees, compared to six in 1988. We've contributed some positive growth." CORRECTION: In the June 5 edition of the Business Journal a cutline underneath the picture incorrectly identifies the title of Charles Barrett. Barrett is the president of Express Cash International Inc. Also, the 1990 net income per share figure was stated incorrectly. The company reported a net loss of $ 1.88 per share in 1990. GRAPHIC: Photo SUBJECT: Retailing industry; Competition; Expansion; Southwest GEOGRAPHIC: Southwest Region; San Antonio; TX; US COMPANY: Express Cash International; DUNS: 19-628-0408; SIC: 5999; TICKER: XPRS Express Pawn Shop; SIC: 5932 CO: EXPRESS PAWN SHOP; LOAD-DATE-MDC: July 7, 1992 ---